KETA’s Privacy Policy
1. Introduction
KETA (“we,” “our,” or “us”) respects the privacy of individuals and organizations who use our website and services. This Privacy Policy explains how we collect, use, store, protect, and disclose information when users access useketa.com or use our contract and document review services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. Information You Provide Directly
We may collect:
- Name
- Email address
- Organization name (if applicable)
- Uploaded documents and files
- Payment-related information (processed via third-party providers)
We do not request unnecessary personal information unrelated to providing our services.
b. Uploaded Documents
When you upload a document to KETA:
- The document is treated as confidential
- Access is restricted to authorized reviewers only
- Documents are not publicly accessible
- Documents are not indexed or searchable
c. Automatically Collected Information
We may collect limited technical data such as:
- IP address
- Browser type
- Device type
- Pages visited
This information is used only to improve website performance and security.
3. How We Use Your Information
We use collected information to:
- Provide and deliver contract review services
- Communicate with you regarding your document status
- Process payments securely
- Improve our services and website functionality
- Comply with legal obligations
We do not sell or rent your personal or document data.
4. Document Security & Confidentiality
KETA takes reasonable technical and organizational measures to protect uploaded documents, including:
- Secure file storage
- Access controls
- Limited internal access
- View-only restrictions prior to service completion
Documents are not downloadable until review is completed and applicable payments are made.
5. Data Storage & Retention
- Uploaded documents are stored only for as long as necessary to complete the review and delivery process.
- After completion, documents may be retained for a limited period for quality assurance, dispute resolution, or legal compliance.
- Users may request deletion of their documents after service completion, subject to legal obligations.
6. Third-Party Services
KETA uses third-party providers for:
- Payment processing (e.g., Paystack)
- File storage
- Website hosting
These providers are required to maintain confidentiality and security standards consistent with this policy.
7. Disclosure of Information
KETA will not disclose user information or documents except:
- With user consent
- To comply with legal obligations
- To protect the rights, property, or safety of KETA or others
8. International Users
By using KETA, you acknowledge that your information may be processed in jurisdictions outside your country of residence.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of updated terms.
10. Contact
For privacy-related inquiries, contact:
hello@useketa.com
